About us
PfB Collection was created by professionals in the field of overdue debts collection. PfB Collection is a combination of the best collection practices and information technology from world leaders and, of course, based on many years of experience.
The company's products cover the whole range of services within the full cycle of work with a problematic debt: starting with the simple warning of an overdue debt till the execution proceedings.
PfB Collection operates in conformity with the International Quality Management System Standard – ISO 9001:2015. It constantly improves the developed processes and service quality, aiming to satisfy the clients’ needs to the utmost, and to ensure the better results of money collection.
Our partners and reference letters
Why PfB Collection?
Experience
For more than 14 years we have been helping to recover overdue accounts receivable. Our portfolio already includes more than 300 clients, and we have handled over 1,4M debt cases.
Efficiency and speed
We are constantly improving collection technologies that allows us to raise the efficiency and increase the speed of debt repayment.
Excellent service quality
PfB Collection is a member of the largest international collection association "ACA International" based in the USA.
Reputation
We are trusted by the largest ompanies in the Republic of Moldova that work with us on the recovery of debts.
Forecast
Many years of experience in debt collection allow us to plan targets prior to processing a portfolio.
The PfB Collection Facts and Figures
100
Employees involved in the debt collection process
300+
Customers in the portfolio
40 000+
Debt files processed on a monthly basis
100 000+
Monthly phone conversations with debtors
50 000
Letters/notifications sent to debtors every month
1 450 000+
Debt cases processed since our appearance on the market
2 000+
Monthly visits to debtors' homes
The company's mission
Aiming to become a vector of development of a civilised approach in the sphere of settlements of overdue debts, PfB Legal Consulting Collector Company deems that its major mission is to create the image of a collector as of a debtor’s assistant.
If you address to us, you will completely break the stereotypes, which are engrained in the heads of many people from the post-Soviet territories. Our employees will show what real professionalism means. PfB Collection Company means:
- Individual formation of service cost, depending on the debt structure,
- Conduct of correct operations, only within the legal framework,
- Ethical approach to collections, thus reducing the reputational risks for our partners.
Our main task is to settle even the most difficult debt-recovery challenges, according to a pre-trial procedure. Moreover, we use negotiations, methods of conviction and strong and legally warranted arguments, instead of threats, pursuits or application of physical force.